When you’re getting a pump station complete and in the ground, it can be a lot to handle. You have to source all the pump station components from all sorts of different vendors. You have to check the pump submittals from the pump supplier. You have to check the electrical submittals and have a registered electrician on site to ensure the controls work as intended. You have to schedule the wet well supplier to arrive once the excavation is ready. You have to determine everything about the project is up to its specification and works how it was contracted. On and on and on… But what if you didn’t?
What if you could get a dedicated project management team? A team that’s for your project from the purchase order, all the way through to start-up. At Excel Fluid Group, our dedicated project management team is ingrained in your project from start to finish. We can work with the customer (whether it’s the contractor, project engineer, and/or end user) to sort out the fine details of the project and they work directly with our engineering, purchasing, accounting, and production teams to get you the smoothest packaged product. We’ll keep you up-to-date throughout the project on each step along the way. Our team has set daily tasks for every project their assigned and we’ll review the progress each week in our weekly management meeting and weekly reports. In this blog, we’ll break down each of the steps our Project Management team takes when handling your packaged pump station project.
A member of our project management team will be assigned to your packaged pump station project and will be your single point of contact throughout the whole experience. To start, our team will have a kick-off meeting where they get all the details about the project and the agreement from the sale representative. This will be our team's moment to sort out the contracts and paperwork. This can include supplier portal access needs, timeline concerns, company specific requirements, insurance obligations, and so much more. Our team is ISO9001 verified, and we have a control panel manufacturing center certified for UL508 and UL698A panel production in the shop. At this stage of the project, the project manager will loop in any specific parties like them who will have a part in your pump station design and build.
To ensure we deliver the pump station you’re expecting, our team will work with you to refine the scope of the project. We will use this information as the agreed upon source of truth throughout the project unless otherwise overruled with a change order later in the process.
Once your pump station project’s technical requirements are confirmed, then our team will develop a single source submittal for you to review. Depending on your project complexities, our submittals provide 10-500 pages of specifications on every detail of your project. This one packet can be review at a single time to confirm every individual component on your pump station. From your technical requirements, this is where you’ll receive details on your electrical, mechanical, structural, hydraulic, buoyancy, and orientation project needs.
Once the pump station is made, we’ll complete our Internal Testing Process (ITP). As part of our ISO9001 certified process, our team will perform electrical testing between your control panel and your project specific pumps. This ensures that once everything arrives on site, it’ll work as intended. Additionally, our team will perform dimension verification between the 3D Solidworks drawing and the real life pump station to make sure everything lines up as expected. While it’s not a requirement, customer witness testing in our Cleveland, OH facility is available when necessary.
Additionally, we can have a discussion on your lifting requirement and rigging requirements to get your wet well and enclosure installed as designed. This discussion is your time to voice any questions or concerns on the installation process and we’ll provide clarifications through our 30+ years of pump station experience.
Lastly, before you and your project manager go your separate ways, they’ll work with you to coordinate the start up of your pump station when needed. In order to perform the start up your pump station must have power going to the site and specifically to the control panel and everything within the design has to be installed, backfilled, and ready to go online. Your project manager will schedule our service team to meet at your pump station and get you up and running. Once you’re up and running, feel free to reach out for any project documentation through your project manager. We maintain all of our project records in an easy to navigate database where we can communicate historical project information.